General information

Tickets

Cinema Tickets

Regular: € 9,50
65+: € 8,50
Lumièrecard: € 7,50
<16 / Students / CJP: € 6,50
Cultuurkaart: € 5,00
Cinevillepas: € 0,00*

On Thursdays, all cinema tickets cost €6.50.

* Does not apply to non-regular films, such as private screenings, special premières, retrospectives, film marathons, 3D films, and certain festivals and events.

Surcharges/discounts

Films longer than 150 min: + €1,00
Films shorter than 60 min: - €1,00

Childrens films

<16 / student / CJP: € 5,00
All other tickets : € 1,00 discount

Children younger than 3 years don't need a ticket, but will need to sit on an accompanying adult’s lap. If they are sitting on their own seat, they will need a ticket (for the reduced price of € 5,00). Children older than 3 old always need a filmticket (also for the reduced price).

Reservations & E-tickets

You can reserve your tickets by telephone on +31 (0)43–321 40 80. Reserved tickets must be picked up at least 15 minutes before the film starts.

You can also purchase cinema tickets online. You can pay using the iDEAL payment system and print the ticket out at home or download it onto your smartphone. There are no extra costs involved.

Address & Parking

Visiting address

Lumière Cinema
Bassin 88
6211 AK Maastricht

Travel directions
Go to Google Maps

Parking

Unfortunately, parking is not possible on our premises. If you're arriving by car, you can park at one of the following car parks: 
1: Parkeerplaats Sphinx-Terrein, Frontensingel, 6211 Maastricht
2: Q-Park (Bassin), Maastrichter Grachtstraat 21

Park discount

Cheaper parking on the Sphinx site in the evenings!

Visiting our cinema or going for a bite to eat in our restaurant? Receive a discount when you park on the Sphinx site during your visit to Lumière. The car park discount card is valid every day from 6:00 PM to 1:00 AM. Purchase the discount card at the kiosk for €2.00 when you show your entry ticket together with a valid cinema ticket or restaurant receipt. With the car park discount card you pay €1.00 instead of €2.22 per hour. For four hours parking you pay €6.00 (incl. this discount card) instead of €8.88. The longer you park your car, the more discount you will receive.

How does it work?

Step 1: Park your car on the Sphinx site (Frontensingel) and take your entry ticket to the kiosk.

Step 2: Show your entry ticket at the kiosk together with a valid cinema ticket or restaurant receipt to purchase a car park discount card.

Step 3: When you leave the car park, first insert your entry ticket and then your discount card into the payment machine.

Step 4: The payment machine will automatically deduct your discount. Have a good journey!

Opening hours

Lumière Restaurant Café

Mon: 16:00 - 01:00 (kitchen closed)
Tue - Sun: 11:00hrs – 01:00hrs

At Lumière we value quality. As you might be aware, there's a national shortage of chefs that, unfortunately, we're dealing with as well. While we're looking for new chefs, we can't live up to the expected food-quality seven days a week. Therefore, we are closing our kitchen on Mondays. Lumière Cinema Restaurant Café is open on Monday from 16.00-01.00. Of course, you're welcome for a drink to bring with you to the cinema from 16.00hrs on Monday. We are working hard to open up our kitchen seven days a week again.

Lumière Cinema ticket office

Mon & Tue: 17:00hrs – 22:00hrs
Wed, Thurs, Fri: 13:00hrs – 22:00hrs
Sat & Sun: 11:00hrs – 22:00hrs

During spring break, we show extra matinee screenings on Monday and Tuesday.

Lumière can be contacted

via (+31)43 - 321 40 80
Ma - Fri: 13:00hrs – 22:00hrs
Sat & Sun: 11:00hrs – 22:00hrs

Contact

Telephone number: +31 (0)43-321 40 80
E-mail: info@lumiere.nl

Visiting address

Lumière Cinema Restaurant Café 
Bassin 88
6211 AK Maastricht

Postal address

Postbus 875
6200 AW
Maastricht

Education

Want to organize an educational filmscreening for pupils in primary or secondary school? Feel free to contact Yves Eijck - Coordinator of Film Education & Media Literacy via educatie@lumiere.nl and explore the possibilities together.

The Lumière Passie

Life can be pretty boring if you're not passionate about something. Here at Lumière we have found the perfect solution. For just €20, the Lumière passie will give you €2 discount on your cinema ticket and you benefit from exclusive special deals and film events for an entire year. With your Lumière passie you support Lumière so that we can continue to present the most special, stimulating, and unforgettable films. More information about the Lumière passie.

Giftvouchers

Would you like to give the gift of Lumière? You can! Our ticket desk sells gift vouchers for the cinema, a film breakfast, and the restaurant to the value of €5, €10, and €20. You can also combine these vouchers. Unfortunately, our gift vouchers are not yet available for purchase online.

Lumière cinema vouchers can also be purchased at the tourist information office (VVV).

Huisregels

To ensure the best possible cinema experience, we have drawn up the following rules:

  • No tickets will be sold for films after they have started (start times can be found on the website).
  • The auditorium will open ten to fifteen minutes before the film starts. This gives you plenty of time to find a seat.
  • Food is not permitted in the auditoriums so as not to disturb or inconvenience other guests.
  • Please do not use your mobile phone during the film.

Lumière adheres to the national agreements pertaining to the audience suitability rating (film classifications/age certificates). According to the law, children younger than 16 will not be granted access to a film with a minimum age of 16 (even if they are accompanied by an adult). Identification may be requested. Children will only be granted access to films with other age limits if they are accompanied by an adult.

Limited mobility

Lumière offers assistance to visitors with a disability or limited mobility. Please call in advance to ask which auditorium the film will be screened in, as Studio 6 is not yet accessible to people with limited mobility.

  • All of our six auditoriums are accessible to wheelchair users.
  • Lumière has wheelchair-accessible aisles and a lift.
  • We also have a separate toilet for visitors with a disability or mobility issues.

Cineville

You can use the Cineville card to see as many films as you like at Lumière. Enjoy unlimited access to all of our regular films, premières, and sneak previews for just €19.95 per month. The Cineville card is valid in more than forty cinemas in the Netherlands. It also gives you access to dozens of film festivals, such as Imagine, Holland Animation Film Festival, Go Short, and Movies that Matter. 

You can order your card via Cineville. The temporary card you will receive by e-mail can be used immediately, which means you could head to the cinema the very same day. Your official card will be sent to your home address within two weeks. This card makes a great gift. All cards have a minimum subscription period of four months, after which it can be cancelled monthly.

About Cineville

Cineville is a film platform with a website and card for unlimited access to films. The Cineville card gives you free access to all films in more than forty cinemas throughout the Netherlands for just € 19.95 per month. 

Cineville Eng 1005 1515425415

Lumière as a public benefit organization (ANBI)

Lumière cinema was designated a public benefit organization (ANBI) with a cultural mission by the Dutch Tax and Customs Administration. For more information about ANBI, visit the Dutch Tax and Customs Administration website (in Dutch).

 This status gives private individuals the opportunity to make one-time or periodical tax-deductible donations. Companies can also support Lumière with favourable tax conditions: your donation is deductible from your company's corporation tax. Please note: the tax rules for donations to cultural institutions were expanded in 2012. Lumière is part of a select group to which these regulations apply. If you would like more information about donating to Lumière, please contact our corporate director Nico Haenen: nico.haenen@lumiere.nl

 Because of our ANBI status, we are required to publish certain business information. These documents can be found at http://www.anbi-portaal.nl/lumiere-cinema

Privacy Statement

Your privacy is important to Lumière. We therefore see it as our responsibility to protect your privacy and to ensure that the personal information you provide to us is treated confidentially. Through our privacy statement we show which personal data we collect and what we do with this data.

Personal data
In order to provide you with the best possible service, it is essential that we process your personal data. The nature of this data depends on the service that you purchase from us. The personal data that is collected is processed in accordance with applicable laws and regulations.

With what purpose do we collect your data?
Lumière collects personal data from ticket buyers, Lumière pass holders, visitors to Lumière's website and readers of the newsletter for the following purposes:

  • For sending purchased tickets
  • For processing your (possible) membership
  • To make it possible to create a profile on our website
  • To inform you about practical matters concerning a show / event (if you have purchased tickets for this event)
  • To be able to contact you and to respond to questions you have asked
  • To be able to send Lumière's newsletter to readers who have registered for it
  • For improving our website and our services
  • For analyzing our visitors' activities using analysis programs for policy purposes
  • To be able to conduct market research and research into our services
  • To be able to implement any legal obligations applicable to Lumière

E-mail / Newsletter
You can register for our (digital) newsletter via a special application form on the Lumière website. This newsletter is sent every week to keep you informed about the weekly premiere films, the weekly program and special events. With the e-mails we send, data is stored in our mailing system, which tells us whether you have received the e-mail, opened it and on which link(s) you clicked. We do this to improve our mailings and better tailor the offer to the preferences of the recipients.

Unsubscribe newsletter
By means of an unsubscribe link at the bottom of the e-mail, you are always offered the opportunity to unsubscribe from our newsletter ("opt-out"). You can also send a letter or e-mail (info@lumière.nl) to our customer service. Your cancellation will be processed as quickly as possible. If you choose to use the opt-out option, you will not receive e-mails from Lumière, other than e-mails relating to the events/screenings for which you have purchased tickets (change of start time or cinemahall, cancellation, information about your visit, etc.).

Cookies, Google Analytics & Hotjar
To better understand our users’ needs and to optimize this website, Lumière uses cookies to collect web statistics (Google Analytics & Hotjar).

Cookies are small text files that contain certain data that your browser stores on the hard drive of your computer. The policy that Lumière uses regarding cookies can be found in our cookie policy. We have already informed you about these cookies during your first visit to our website. You can unsubscribe from cookies by setting your internet browser so that it no longer saves cookies. In addition, you can also delete all information previously saved via the settings of your browser.

Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device screen size, device type, browser information, preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link

How are my personal data stored?
The personal data is stored on secure servers and not accessible to third parties. Agreements relating to your data are always entered into in writing with parties that confirm that they will comply with the applicable statutory provisions by means of a processor agreement.

Storage period
Lumière stores your data as long as they remain current for the purpose, or non-incompatible targets, to which we have collected your data. We retain personal data of Lumière pass holders as long as services are taken from us and then no longer than 5 years. The data from ticket buyers via the website are stored in our ticket sales system for a period of 2 years.

How are my data secured?
Lumière has taken technical and organizational security measures to protect the data at its disposal against unintentional or willful manipulation, loss, destruction and / or unauthorized inspection.

Can Lumière change this Privacy Policy?
Yes, Lumière reserves the right to change this privacy statement. The current applicable privacy statement is displayed via this website.

Access / deletion data
You are of course entitled to access your personal data and the right to request correction or deletion of your personal data.

Contact
For questions about Lumière's privacy policy and Lumière's processing of your data, please contact:

Lumière Cinema Restaurant Café 
Hortense Brounts
Bassin 88
6211 AK Maastricht

hortense.brounts@lumiere.nl