Box office

Monday & Tuesday: 18:00 – 21:30
Wednesday: 09:30 –10:00 & 13:00 – 21:30
Thursday – Saturday: 13:00 – 21:30
Sunday: 10:00 – 21:30

Grand Café

Monday: 17:00 – 00:00 (drinks & bites menu only)
Tuesday: 12:00 – 00:00 (limited menu or film dinner only)
Wednesday: 09:30 – 00:00
Thursday: 12:00 – 00:00
Friday & Saturday: 12:00 – 01:00
Sunday: 10:00 – 00:00

Our kitchen is open for lunch and dinner from Wednesday to Sunday. On Mondays and Tuesdays, we open the kitchen on request for groups of over 25 people. In that case, please contact events@lumiere.nl.

Availability by phone via 043 – 321 40 80

Monday & Tuesday: 12:00 – 17:00 & 18:00 – 22.00
Wednesday – Friday: 12:00 – 22:00
Saturday: 13:00 – 22:00
Sunday: 10:00 – 22:00

Address

Lumière Maastricht
Bassin 88
6211 AK Maastricht
Google Maps

Parking

Coming by car? Find all information here on the (current) accessibility to Lumière.

Park at the following nearby car park:

1. Q-Park Frontenpark
2. Sphinxterrein,
3. Q-Park Bassin
4. P&R Maastricht Noord (plan a trip with public transport from here)

Tip: Book your parking spot beforehand at Q-Park Frontenpark and park at a discounted rate in the evening or for a whole day.

Parking for people with a disability

The nearest car park for people with a disability can be found at the Sphinxterrein mentioned above.

By bike

Hop on your bike and park it nearby! There are bike racks:

1. At the main entrance of Lumière
2. Behind Lumière, at the Ritchie Backfireplein.
3. Across from Lumière, at the Sphinxcour or the Petrus Regoutplein.

By public transport

Visiting Lumière by public transport? Plan your trip to the bus stop Boschstraat/Maagdendries (about 200m away) or Boschstraat/Markt (about 415m. away). Always check if there are still buses driving after your film’s end time.

Wheelchair accessibility
Lumière is accessible for wheelchairs and offers assistance to visitors with limited mobility or a disability. The wheelchair seats in our cinemas are limited. Want to visit a film? Call us at 043 – 321 40 80, we’re happy to help you.

• In all our cinemas there’s limited room for wheelchair users.
• Our building has an elevator.
• We have an accessible toilet.
• There are no parking spots at Lumière. Of course, you can be dropped off or picked up at our entrance. There are parking spaces for wheelchair users available at Parking Sphinxterrein.

Hearing protection
Kids can be sensitive to loud noises in our rooms. At our box office, free hearing protection is available for our youngest visitors. Kinderen kunnen gevoelig zijn voor harde geluiden in de zaal. Bij de kassa is daarom gratis gehoorbescherming beschikbaar voor onze jongste bezoekers. There is no induction loop system in our cinemas.

Ticket sales & access to the cinemas

• After the official start time of the film, as mentioned on our website, no more tickets can be purchased for that film.
• The cinemas open at the earliest 15 minutes before the start of the screening.
• Pay close attention to the time: after the film has started, the doors will close automatically and access to the cinema is no longer possible.

Behavior in the cinema

• To not disturb other visitors, eating or (loud) talking in the cinemas is not permitted.
• Please turn off your phone or put it on silent mode, and don’t use it during the film.

Access & age limits

• Lumière adheres to the national Kijkwijzer guidelines: by law, children under the age of 16 are not permitted to attend screenings of films with an age rating of 16+ or 18+, even if accompanied by an adult.
• For films with other age ratings, children under the specified age limit are only admitted if accompanied by an adult.
• Children under the age of 8 may only attend a film screening when accompanied by an adult. Groups of children must be accompanied by at least one adult.
• Proof of identity is required when requested by staff, so always bring your ID with you.

Alcohol and substance use

• No alcohol will be served to visitors younger than 18.
• People who are clearly under the influence of alcohol or drugs will be refused entry or may be asked to leave the premises.

Safety & behavior

• Aggression or disruptive behaviour will not be tolerated.
• Racist, sexist, offensive and/or discriminatory remarks, in any form whatsoever, are strictly prohibited.
• Sexual harassment will not be tolerated under any circumstances.
• In the event of serious offences or criminal acts, we will contact the police.
• Always follow the instructions of staff, for your safety and that of others.
• In the event of a breach of the house rules, the management or its representative reserves the right to deny access to the premises.

Animals

• Animals are not allowed in our cinemas, with the exception of clearly identifiable guide dogs.

Liability

• The management accepts no liability for loss of or damage to property left unattended.

Smoking & vaping

• Smoking and vaping in Lumière is prohibited. It’s only allowed outside in the designated areas.

Recording equipment & use of images

• Professional photography, video or audio equipment (such as cameras with interchangeable lenses) is not permitted without prior authorisation. Consumer cameras are permitted.
• It is not permitted, without prior authorisation, to sell photographs, videos or audio recordings made at Lumière to third parties.
• Written permission must be obtained well in advance for promotional activities.
• Lumière may make video and/or audio recordings of visitors during events. This material may be made public and distributed. Visitors will be informed of this in advance.
• If no objection is raised, you automatically consent to the recording and publication, without any right to compensation or claim to portrait, copyright or related rights.

Complaints

• If you have any complaints, of whatever nature, you can report them in writing to the management of Lumière. Complaints should be reported as soon as possible after they arise.

Picl gives you access at home to films you can normally watch on the big screen at Lumière. By watching films via Picl, you can support Lumière, as part of the purchase amount goes to our cinema.

Ticket prices

All film tickets for €10 every Thursday
* Does not apply to non-regular screenings, like private screenings, special pre-premières, retrospectives, film marathons, 3D-screenings and some festivals and other events.

Surcharges / discounts

Kids films: tickets €7,50

Parents/guardians pay €11 for kids and family films.

Children under the age of 3 may sit on an adult’s lap free of charge. Would you prefer a seat of their own? In that case, the reduced rate of €7.50 applies. A cinema ticket must always be purchased for children aged 3 and over.

Bioscoopbon

Both the Nationale Bioscoopbon (can also be used online) and the MaDiWoDo-bon (cannot be used online) can be redeemed at Lumière.

Limburgs Filmhuispasje

With a Limburgs Filmhuispasje, you can only buy tickets at the box office.

You can cancel your tickets until 4 hours before the screening via the refund link in the ticket email. Following cancellation, you will receive a voucher code for the value of your ticket(s). You can use this code on your next booking.

Want to give Lumière as a gift? We sell gift cards for cinema, film merchandise, Sunday film breakfast and the Grand Café.

At Lumière, the Cineville pass gives you unlimited cinema access for €24 a month. Under 30? Then you pay just €19. The Cineville pass is valid in over 75 cinemas and film theatres throughout the Netherlands. It also grants access to a whole host of film festivals, such as Imagine, the Holland Animation Film Festival, Go Short and Movies that Matter.

Order your pass via Cineville.

The temporary pass you receive by email is valid immediately, so you can go to the cinema the very same day. Your actual pass will then be sent to your home within two weeks. You can, of course, also give a pass as a gift to someone else. You always order your pass for a minimum of 4 months; after that, it can be cancelled on a monthly basis.

* Not valid for certain non-regular screenings, such as private screenings, special previews, retrospectives, film marathons, 3D screenings and some festivals and other events.

Without passion, life can be quite boring. So we found a solution at Lumière: with a Lumière Passie for just €25, you not only get a 20% discount on a standard cinema ticket, but you also gain a year’s access to exclusive offers and film events. What’s more, by supporting Lumière with your passion, you enable us to bring you the most extraordinary, talked-about and unforgettable films. Find out more about the Lumière Passie.

Questions about this membership or want to cancel? Mail to passie@lumiere.nl

Want to organise an educative film screening for students in primary or secondary school? Contact Sophie Herbergs, Coordinator Education Lumière LAB via educatie@lumiere.nl to discuss the possibilities together. Find out more about film education at Lumière here.

Thanks to our dedicated visitors, partners and donors, Lumière remains a welcoming space for film, connection and imagination. With your support – however big or small – we can continue to do what we believe in: showing films that move, surprise and bring people together. Together, we make extraordinary film experiences possible. Find out more here.

It is not possible to screen an advertising spot or video in our cinemas. However, you are welcome to put up a poster or leave a flyer in the designated areas near the entrance.